Term & Conditions

Welcome to intranstravel.com, the domain name of the Website and the App is owned by Intrans Travel Solutions Private Limited, a company incorporated under the provisions of the Companies Act, 2003.

The customer’s (“you/ your/traveler”) use of the Website, App, services, and tools are governed by the following terms and conditions ("Terms of Use") including the applicable policies which are incorporated herein by way of reference and constitute a valid agreement between you and company. If you transact on the Website or App, you shall be subject to the policies that are applicable, as displayed on the Website and App for such transaction. Your use of this Website and App constitutes your binding obligation and agreement to all such terms, conditions, and notices which are subject to amendment without any notice by Company. Any usage of the Website or App is subject to the following Terms of Use:

  • Limitation on content usage :

    Your use of any information or materials on this Website and App is entirely at your own risk, for which Intrans shall not undertake any liability. It shall be your own responsibility to ensure that any products, services, or information available through this Website or App, meet your specific requirements.

    You are restricted from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information, software, products, or services obtained from this Website or App. Reproduction of content from the Website and App is prohibited save and except in accordance with the copyright notice, which forms part of these Terms of Use.

    Unauthorized use of the Website or App may give rise to a claim for damages and/or be a criminal offense. You shall solely bear the consequences arising out of the breach of any of the terms given above. Further, Intrans reserves exclusive rights to alter, modify, and delete any of the contents without giving prior notice to any person.

  • Editorial Codes of Conduct

    As a travel agency that reaches millions of readers in India and worldwide, we understand the responsibility and impact we have in the world. At Intrans, we strive to do business lawfully and ethically which includes acting with honesty and fairness in all we do and, overall, treating one another with respect. It’s core to our values and our utmost devotion to excellence. Working lawfully and ethically isn’t only good for our employees, our partners, and our world, it’s also good for business.

    Kanika Gupta, CEO

    Disclaimer: Intrans claims no credit for images featured on our blog site unless otherwise noted. All visual content is copyrighted to its respectful owners. We try to link back to original sources whenever possible. If you own rights to any of the images and do not wish them to appear on our website, please contact us and they will be promptly removed. We believe in providing proper attribution to the original author, artist, or photographer.

    Please Note: Any information published by Intrans in any form of content is not intended to be a substitute for any kind of medical advice, and one must not take any action before consulting a professional medical expert of their own choice.

  • Third party websites :

    The Website and App contain materials that are either owned by or licensed, to Intrans. This material includes but is not limited to, the design, layout, look, appearance, and graphics of the content displayed on the Website and App. From time to time, the Website and App may also include links to other websites. These links are provided for your convenience for providing further useful information. They do not signify that we endorse the website(s). We, or our contractors, agents, owners, and employees are not responsible for the content or policies of such other websites to which our Website and App may link or use offers from. Please take time to learn about them as well.

    You agree and acknowledge that Intrans will have the right of indemnification for any loss that may be caused to Intrans for any misuse of its Website or App, by you and Intrans will have all rights to approach the appropriate court of law for enforcement of such rights.

    Intrans and/or its affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs, and permitted assigns will not be liable for any loss that you may suffer due to rejection of your visa, hotel cancellation policies and/or any other policy of third parties service providers who are involved in the product that you purchase from Intrans.

    It shall be your obligation to ensure that your passport is valid and eligible for undertaking international travel. Intrans and/or its affiliates, officers, directors, employees, agents, or suppliers and their respective successors, heirs, and permitted assigns will not be liable for a passport being declared ineligible for entry/exit during or prior to undertaking the international travel. Given below, are certain essential do’s and don’ts with respect to your passport:

    • Validity of passports should be at least 6 months from the date of return.
    • Handwritten passports will not be considered valid.
    • Passports must have a barcode.
    • Passports should not be mutilated or tampered.
    • Name on the passport should match the name on other documents provided for a visa.
  • Force Majeure :

    Neither Intrans nor any of its affiliates, officers, directors, employees, agents, or suppliers and their respective successors, heirs, and permitted assigns shall be responsible for, or be deemed to be in default on account of, any failure to perform or due to delay in performance of any of its obligations hereunder, in whole or in part if such performance is rendered impracticable by the occurrence of acts of war, whether declared or undeclared, sabotage, embargo, acts of terrorism, riot or other civil commotion, failure in transportation, the act of any government or any court or administrative agency thereof, acts of God, fire, explosion, flood, earthquake, strike, the act of government or other catastrophes, epidemics or quarantine restrictions, or other cause(s) beyond the reasonable control of Intrans (“Force Majeure”). Both you and Intrans shall use your best efforts to avoid, overcome and offset the effects of any cause or potential cause of an event of Force Majeure. Upon cessation of the cause of the Force Majeure, the Terms of Use given hereunder shall again become fully operative. However, a Force Majeure event will not relieve you or Intrans of the obligations accrued prior to the occurrence of the Force Majeure.

  • Privacy :

    Your privacy is extremely important to us. Upon acceptance of these Terms of Use, you confirm that you have read, understood, and unequivocally accepted our Privacy Policy.

  • Mode of Refund

    You acknowledge and understand that refund may be made in the form of a credit note/ voucher such that it may be used for future travel subject to terms applicable thereon or may be done in cash. In all cases, mode of refund (credit note or cash) is dependent upon the company as the case may be.

  • Indemnification & Restrictions On Refund :

    The Customer agrees to indemnify, defend and hold harmless Intrans, its affiliates and their respective officers, directors, lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by such indemnified persons, that arise out of, result from, or may be payable by virtue of, any breach of any representation or warranty provided by the User, or non-adherence of any covenant by the Customer.

    Intrans reserves its right to hold or forfeit the refund if it found the Customer violating any of the T&Cs.

  • Customer's Responsibility :

    While we appreciate hearing from you, however, you are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted about this Website and/or about Intrans on any other website, Social Media Platform or any other mode as may be available to you from time to time). You will not post or continue to post or transmit or continue to transmit or publish/ continue to publish any content about Intrans which is unlawful, threatening, libelous, defamatory, untrue, obscene, pornographic or other material or content that you believe or have reasons to believe to be untrue and may have an adverse impact on the reputation of company.

  • Contact Us :

    Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to info@intranstravel.com.

  • Grievance Officer :

    In accordance with Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

    Intrans Travel Solutions Private Limited

    CS-32 & 33, Second Floor, Ansal Plaza Mall,

    Vaishali, Ghaziabad,

    Contact:0120-4506180

    E-mail: info@intranstravel.com